Terms and Condition

  • Rates All rates are quoted in US $, IDR and are subject to change without prior notice. A 10% Government Tax and 5% Service Charge apply.
  • Seasons AlamMimpi Hotel Lombok categorizes seasons into 3: low, high and peak seasons. The rental rate will be adjusted whenever the season period changes during the staying period of the guest.
  • Payments & Cancellations AlamMimpiHotel Lombok must receive a deposit of 50% of the reservation amount within three (3) working days after receiving booking confirmation, in cash or bank transfer. The deposit is non refundable. If a deposit is not received within this time, the booking will be considered cancelled. The remaining 50% balance must be received in full no longer than (one) 1 week after receiving the final invoice from AlamMimpiHotel Lombok. Full amount of cancellation fee will be applied for any amendment or cancellation within 2 weeks during normal season or 21 days during high season prior to arrival date.
  • Booking Procedures The booking procedures will be as follow:
    – An inquiry is received by AlamMimpi Hotel Lombok. Our reservation will reply to the client within 24 hour.
    – AlamMimpiHotel Lombok will check for the availability. If the date is available then the booking will be processed. A proforma invoice will then be sent to the client.
    – If the date is not available, AlamMimpiHotel Lombok will check the earliest available date and propose it to the client.
  • Check-in and Check-out Policy Check-in time is 14:00 and check-out time is 12:00 noon. Fifty percent (50%) of rental charge is applied for late check-out until 14:00 based on availability (no guarantee). If the AlamMimpi Hotel Lombok held after 14:00 guests will be charged a full night rental rate.